We have a 7-day return policy, which means you have 7 days after making your payment to request a return.

Eligibility for Returns

We offer refunds only if we are unable to suggest any colleges to a student based on the information they provide.

To start a return, you can contact us at contact@educationoncall.com. Please note that returns will need to be sent to the following address:

Refunds will not be issued in the following circumstances:

• If the student does not gain admission due to their academic marks not meeting the required criteria.
• If the student cannot secure admission due to financial constraints or their inability to arrange for necessary funds.

Refunds

We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at contact@educationoncall.com.